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Your Business ID is listed on the Front of the Postcard that we mailed to you. If you no longer have the post card please contact us at info@upstatenybbb.org

Your email address is the address that is listed on the front of the postcard that we mailed to you. If there was no email address on the postcard, or you no longer have the postcard or you wish to change your email on file, contact us at info@upstatenybbb.org

FIRST TIME USERS

Once you have entered your business ID and email please click on "I wish to obtain a password" and one will be sent to the email entered.

RETURNING USERS

Enter your business ID, email and the password that was sent to you at the time of your first visit. If you have forgotten your password please enter your business ID, the email we have on file and click on " I Forgot My Password".

Any questions about this process or any BBB service can be emailed to info@upstatenybbb.org